Business Etiquettes

Introduction

Etiquette, manners and ethics in all kinds of business or other scenario, be it domestic, cross cultural or intercultural or any other kinds of diversity have become critical elements. It is most important for all business executives, managers and employees. As international, multinational, transnational, multi-domestic, and global businesses continue to expand and bring people closer, the most important element of successful business outcomes may be the appreciation and respect for all kinds of cultural and interpersonal differences in etiquette, manners and ethics that have become the hallmark of decency and success.

Objectives

This program aims to arm you with business etiquette, manners and business ethics. All these subtle organizational dynamics will reflect in your respect to others, understanding and etiquette. If an employee is armed with these qualities, he/she will make customers as well as fellow employees feel at ease. Having a good professional mentality and appearance, good communication techniques and behavior with business etiquette, the managers will acquire good professional qualities which, in turn, will strengthen the inter-personal relations and the team spirit which will finally enhance the personal and the company’s image.

Post training, the participants will become familiar with the requirements of etiquettes in business and formal office situations, which will help them to achieve the desired results in business and create better economic and social benefits for the company.

Course Coverage

Office etiquette

Professional demeanor

Mannerism

Discipline

Work ethics

Time and timeliness

Physical & verbal behavior

Interpersonal Communication

Common courtesy

Dress for success

Duration                                                

Duration of the workshop will be two full days.

Methodology

The program will use a mixed package of methods including unstructured and structured sessions of lectures, exercises, games, case analysis, audio – visuals and other exercises.

Target Groups

The program is targeted to all levels of supervisors, managers and executives. In the interest of the effectiveness of the program, the number of participants may not exceed 20 participants per batch.

Faculty

You would be provided widely experienced faculty having combination of industry and academic world. Partial list of our associates is here.

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